FAQ

ANY QUESTIONS ?

FREQUENTLY ASKED QUESTIONS


Q.    How do I prepare my space?

Put toys away, remove clutter, separate clean and dirty items, put away clean items

Q.    How do I provide access to the property?

For regular cleanings would recommend access be provided and building security informed.

Q.    Do I need to provide a gratuity?

Gratuities are neither required nor expected but greatly appreciated.

Q.    How do I pay for the service?

We accept payments online through Bank Transfer, PayTM, Google Pay or by Cash.

Q.    How can I get a discount?

We offer discounts for daily, weekly and bi-weekly cleaning.  We also provide one-off discount for referrals.

Q.    Do I need to supply materials or equipment?

No unless there are specific products or equipment you would like us to use.  We bring our own supplies, vacuums and flat mops.

Q.    Why are you green?

People and pets are important!  We use natural products to ensure our service is both environmentally and allergy friendly.  Takes some extra elbow grease but we feel the planet is worth it.

Q.    Will I be satisfied?

We have a quality audit in place and randomly select jobs for review.  While nobody is perfect we strive for it.  We welcome constructive feedback and will remedy where necessary.

Q.    Are the staff background checked?

Yes, along with our office staff

Q.    How do I book?

Either use the “Book Now” button on our Main page or "Contact Us" page or call into the office on 91080 53333

Q.    Can I request specific staff?

We try to accommodate request for specific staff where possible

Q.    What regions do you serve?

Bangalore. We have provided services in Mysore, Hosur and Chennai.

Q.    What happens if I cancel?

Cancellations with less than 24 hours’ notice of the scheduled start time will be subject to a cancellation fee. This also applies if our staff are unable to gain access to your space.